![]() I appreciate your effort and for performing some troubleshooting to get this fixed. This will provide you with steps on where you can change the email address as well as view their W-2s.įeel free to get back on this thread if you have other questions about viewing payroll info in Workforce. To learn more about how the workforce works in QuickBooks Online, please visit this article: View your paychecks and W-2s in QuickBooks Workforce. They can further investigate the root cause of your concern and help find a fix. If the issue persists, I suggest contacting our support team. If so, then the employee needs to use a different e-mail address for Workforce than they use as the admin for the company realm. Aside from that, let's make sure the employee is also not an admin on the Company Realm. If this is the first time that you're employees are accepting an invite, let's ensure there are no special characters in the employee's name. Also, an alternative way is to use other compatible browsers. This is done to speed up the process next time you do a transaction in QuickBooks Online. ![]() Once they have successfully viewed their payroll info, go back to your regular browser and clear its cache. You can use either of these shortcut keys: Let your employee start accessing their account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. If this is not the first time that your employees accepting the invite, we can perform some troubleshooting steps to fix this. I'm always here to help.Thanks for joining this thread, I've got your back to ensure employees can see their payroll info in the Workforce. Configure your print settings for printing checks.įill me in if you have additional questions when printing paychecks in QuickBooks.I'm adding these related articles for other troubleshooting steps that you can perform: Far-left - Enter a number that’s more than 5 (6 to 9) to move the information to the right.Far-right - Enter a number that’s less than 5 (0 to 4) to move the information to the left.High - Enter a letter that’s after the letter K (L to X) to move the information down.Low - Enter a letter that’s before the letter K (A to J) to move the information up.When you print a sample check but the information is too: In the My Payroll section, select Paycheck list.Go to Payroll menu, then select Employees.Follow the instructions, then enter the letter and number that fits best.Select Align Checks, then print the PDF file.Follow the instructions, then close the window.Click Open Alignment Window, then print the sample check.Select Print 1 stub or Print 2 stubs, then OK.Select Preprinted QuickBooks-compatible voucher check stock.In the Preferences section, select Paycheck Printing.Go to Settings ⚙, then select Payroll Settings.Before you print your checks on check stock for the first time, print the alignment sheet on regular printer paper. You'll need QuickBooks-compatible check stock to print your paychecks.Ĭheck stubs can be printed on regular printer paper. There's a setting that you need to adjust to ensure the details on paychecks are correctly align before printing them. I can guide you on how to fix the alignment when printing paystubs, Amj3. I'm only a few clicks away if you need assistance with your other QuickBooks tasks. View your Paychecks and W-2s online in QuickBooks Workforce.It could be that the one you're currently using right now has a temporary problem with QuickBooks Workforce.Īdditionally, here are some helpful references that you can check to help manage your paychecks and W-2s: If the same thing happens, we can use other supported browsers. Once signed in, open the email and click the Accept invitation link. If it works, we'll have to go back to your regular browser and clear the cache to eliminate the junk files. Mozilla Firefox or Microsoft Edge: CTRL + Shift + P.Let's start by accessing the email invite via a private/incognito browser. Here are the keyboard shortcuts: The error could be a browser-related issue. Usually, when a user encounters unexpected behavior, we can perform basic browser troubleshooting to resolve this. I'll make sure you're able to accept the invite, nsingleton.
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